The Challenge ...
- Our management is concerned about business continuance
- SAP is our primary IT application. We need a solution to insure our SAP system is available
- We can’t keep on going without a real DR plan
- Part of Sarbanes/Oxley compliance is having a DR plan
Facility and infrastructure for restoring SAP in the event of a disaster.
Your SAP production systems are mission-critical. Although they are rare, catastrophic events do occur. Fire, flood, power loss and other events can cause the total loss of your SAP production servers.
Prudent IT managers seek to institute sound and cost-effective contingency plans to insure that their business can survive a data center disaster.
Leveraging over 10 years experience in planning and executing DR strategies for our SAP clients, Symmetry Corporation, "The Basis Experts", has formulated its Sym-DR: Disaster Recovery Hosting Service for SAP Applications to provide small and medium-sized SAP customers with world class disaster recovery services at affordable price points.
Staffed by Senior SAP Basis Consultants
Most standard DR hosting services merely provide you with a server and a desk to sit at. It's up to you to get the data to the server and restore a working SAP production instance. With Sym-DR, Senior Basis Consultants who install, restore and upgrade SAP for a living, stand ready to execute your DR plan with practiced efficiency.
Not just a box, but a solution.
Regular DR Testing
A DR solution is only as good as the last DR test. The middle of a true disaster is not the time to discover some missing piece in the recovery process. Integral to the Sym-DR solution is regular DR restore tests to ensure the process works smoothly according to the documented procedure.
Confidence your DR plan will really work when you need it.
Affordable Price Points
While an effective DR plan is priceless in the event of a true catastrophe, the on-going costs of the DR solution cannot add significant burden to the IT budget. With 3 levels of support, the Sym-DR solution allows you to pick the level that best matches your needs and budget.
A real DR solution you can afford.
Sym-DR is offered at three levels:
“Bronze” Service Level
- Recovery server hosting
- Managed tape storage at Symmetry's data center
- Tested, compatible target R/3 production recovery server
- Annual recovery test
- Expert execution of DR plan
“Silver” Service Level
- Recovery server hosting
- Managed tape storage at Symmetry's data center
- Dedicated high speed VPN connection
- Online log shipping to minimize data loss
- Data transfer maintenance
- Online storage of logfiles
- Tested, compatible target R/3 production recovery server
- Semi-annual recovery test
- Expert execution of DR plan
“Gold” Service Level
- Recovery server hosting
- Managed tape storage at Symmetry's data center
- Dedicated high speed VPN connection
- Online log shipping to minimize data loss
- Data transfer maintenance
- Online storage of logfiles
- Dedicated, "Hot" recovery server
- Sym-Remote managed server maintenance
- Semi-annual recovery test
- Expert execution of DR plan
"As a government entity, cost is foremost on our minds. By utilizing a remote consulting firm as opposed to hiring a single full-time benefited employee is a no-brainer. You get the combined knowledge and experience of up to 40 Senior Basis consultants and developers rather than the sometimes limited knowledge and experience of a single employee."
Bonnie M. Clark
SAP Technical Service Manager
Maryland General Assembly
Department of Legislative Service